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FAQs

When will I receive my order?

Your order will be delivered within 4-7 working days from the date of placing it. Once your order is shipped, you will receive an email, along with a tracking number and link. Please follow that link for more information. If you still run into difficulties, feel free to ping us on
WhatsApp: 8454097173.

How do I track my order?

Once your order is shipped, you will receive an email with the order tracking number, and a link. Click on the link and follow the prompts provided there. You may have to add your AWB number as provided in your order confirmation mail to access tracking details.

Can I return/exchange the products I buy?

For health and safety reasons, we have a no-return or exchange policy on beauty products. We can only exchange damaged products. If your product is damaged, please contact us at
84540 97173 or email us at support@houseofmakeup.com

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